They both work (unless your email isn't working), but some people don't like clicking links in email messages, so it's your choice. Then the script will perform a silent Uninstall if necessary and remove old files/folders that are empty. If the folder exists it presumes that Bomgar was or is installed and needs to check before continuing. Looks for a specific directory in C:\ProgramData\. I can send you an email invitation with a link for you to click, or I can ask you to go to a web page and type in a number I'll give you. Right now my script does the following: 1. If you have any questions about what allowing it means, stop and ask questions. You'll be able to see exactly what I'm doing, and every time I need to do a new kind of thing, you'll be prompted to allow me that level of access. We also recommend that you close all documents and applications that display personal information, or that are not related to the issue at hand. Before you accept the invitation to share, we strongly recommend that you close any documents or applications that contain or display confidential information. Say things like this:ĭuring a support session, I (the TSP) will be able to see everything that you see on your monitors. Then explain the relevant points in as much detail as is helpful for this particular user. The first question you should ask is "Have you ever used a remote access tool before? Would you like me to explain a little about what we'll be doing?"
The application I need to uninstall is: Remote Support Jump Client 21.1.Some TSPs have access rights that allow them to start an unattended session with a user who has the Jump Client installed. Only then I can deploy this uninstallation package to all my computers. I need som help using wildcards for the folder "C:\ProgramData\bomgar-scc-.". Greetings all - I’m looking to uninstall older versions of the Bomgar Jump client from endpoints. Why isn't the deployment of the uninstallation package working as intended?Ģ. I tried using wildcard "*", like this: "C:\ProgramData\bomgar-scc*", but then I get "The system cannot find the path specified.".ġ. The folder "bomgar-scc-0圆0c1b21c" is uniqe for only the one computer I did test the deployment of the uninstallation package to. Is not the same on all of the computers I want to deploy the uninstallation package to.
"C:\ProgramData\bomgar-scc-0圆0c1b21c\bomgar-scc.exe" There is a reason for that, because one of the folders in this path: The deployment of the uninstall package was only deployed to one computer, by using a txt file (with only the one ip-adress of the actual computer). But the package just keeps running and running, and never stops. Automated Jump Client installation and removal for headless Linux clients. Now I managed to run the deployment of the uninstall package without getting errors.
#BOMGAR JUMP CLIENT REMOVAL WINDOWS#
Windows XP: Click the Remove or Change/ Remove tab (to the right of the program). 3 1375141387, click it, and then do one of the following: Windows Vista/7/8: Click Uninstall.
I solved this by making a txt file with only the ip-adresses of the computers, and used this file when I choosed "targets". When you find the program Bomgar Jump Client 12.2. I found out that this was caused by PDQ using FQDN of the computer(s) the package was deployed to. "The system cannot find the path specified." When I'm deploying this uninstall package, I keep getting the error: "C:\ProgramData\bomgar-scc-0圆0c1b21c\bomgar-scc.exe" -pinned win32uninstall /no-spinner The Command line in the uninstallation package is: The uninstallation package is made by right click on the application in the application list, and click "Create Uninstallation package in PDQ Deploy". I have made a uninstall package from PDQ Inventory.
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